Customer Service

header prohibited items

Not handled by Mogan Shopping Use Policy

Please refer to the following item categories not handled by us, in particularly toy guns and batteries. Mogan Shopping reserves the right to cancel any bid or purchase on any of these items highlighted below. You can also refer to:
Japan's Export Regulations on Prohibited Items
Endangered Species of Wild Fauna and Flora

Since Mogan Shopping is a deputy service our support in resolving inappropriate item purchases is limited, feel free to contact us if you have any questions. Thank you for your cooperation and understanding.

Hazardous Materials, Chemicals - Click for details ...
Animal, Wildlife - Click for details ...
Plants, Seeds - Click for details ...
Batteries - Click for details ...
Restricted Items
Toy Guns, Weapons, Knives - Click for details ...
Cash, Stocks - Click for details ...
Foodstuff, Drinks - Click for details ...
Drugs, Medication - Click for details ...

We also would like to offer a gentle reminder to carefully select items that are not related to the following, otherwise a penalty of 15.25% of the item price or winning item price will be paid to the seller from your Mogan account.

   

Prohibited & Restricted Items by Customs in Major Countries

Below is a list of major countries where the above mentioned items are likely to be prohibited or restricted. If you live outside the following countries, you can contact your customs in your country or contact us directly.

Unable To Help Deliver The Merchandise For You

Without details to understand the merchandise, this item may be against the regulation of Taiwan authority and not allowed to import per Taiwan Customs rules. Without noticing you, Mogan Shopping will directly change the delivery way to EMS or sea freight.

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