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1. Yahoo! Japan Auction Bidding
What is Yahoo! Japan, bidding conditions, how to bid, how to shop, seller communication, finding items, etc.
2. How does Mogan Shopping Work
How we operate, register and sign up, validation email, when to place deposits, auto-system checkout, why Mogan Shopping.
Account monitoring and management, payment options, statements, details, status, currency rates.
Sellers, using Yahoo! Japan directly, bidding conditions, what happens if I won or outbid, retractions, how to monitor my bid.
5. Shipping & Handling
Duration, restrictions, weight and size, repackaging, tracking, shipping methods, customs, delivery address etc.
How we buy items for you, additional fees, required deposit amount, asking if certain items are in/out of stock, item weight, international delivery.
Refunds on damaged, flawed items, incorrect description, misunderstandings on purchases, refund processing duration, refund into a different account.
8. Prohibited Items
What happens if I bid or buy a restricted item, mobile phones, cameras, toy guns, restrictions by country, volume, weight etc.